account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

mini-keyboard Gesture bug

SOLVED
Highlighted
Inhabitant
Message 1 of 5
3,061 Views
Message 1 of 5

mini-keyboard Gesture bug

Hi Support Staff,

Love my Z Ultra, thanks for making this wonderful device.
Though I found a bug with the "Xperia chinese mini-keyboard" doesn't recognize english gesture writing.

Please see video below, sorry for the poor video quality.
http://www.youtube.com/watch?v=1o8wAiIhi50

I was trying to write "Xperia is hot" all along in the video.
First off I was gesture writing with "international mini-keyboard" which works fine, full keyboard also working.
Then I switch to chinese version of the mini-keyboard, then it doesn't recognize English gesture writing.

I am using firmware 14.1.B.1.532
Please pass it on, and hopfully it could be fixed by next update.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 5
3,477 Views
Message 3 of 5

Re: mini-keyboard Gesture bug

Thanks for reporting this.

Could you please send me a PM with relevant topic and the following information and i'll forward this for further investigation:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

4 REPLIES 4
Inhabitant
Message 2 of 5
3,002 Views
Message 2 of 5

Re: mini-keyboard Gesture bug

Updated to .532 firmware, but still not fixed.

Please take a look, the problem only occurs on 

 Xperia Chinese Keyboard--> Gesture on keyboard-->English-->"Gesture input"

 

Thanks.

Sony Xperia Support
Message 3 of 5
3,478 Views
Message 3 of 5

Re: mini-keyboard Gesture bug

Thanks for reporting this.

Could you please send me a PM with relevant topic and the following information and i'll forward this for further investigation:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

 

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 4 of 5
2,930 Views
Message 4 of 5

Re: mini-keyboard Gesture bug

Firmware 2.257 fixed it, thanks Rickard, good job, sony!
Sony Xperia Support
Message 5 of 5
2,926 Views
Message 5 of 5

Re: mini-keyboard Gesture bug

Glad to hear that the problem is fixed Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.