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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia Z won't charge nor switch on! Help?

One time poster
Message 1 of 13
19,123 Views
Message 1 of 13

Xperia Z won't charge nor switch on! Help?

my xperia z ultra not charging nor switch on.please solve my problem as soon as possible

12 REPLIES 12
Emperor
Message 2 of 13
19,115 Views
Message 2 of 13

Re: Xperia Z won't charge nor switch on! Help?

Connect your phone to the wall charger > press and hold power & volume up for 5 seconds > let it charge for about 30min > after 30min try to turn it on. Make sure to use the wall charger not the dock or a computer.

 

Don't forget to give Kudos




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 3 of 13
18,950 Views
Message 3 of 13

Re: Xperia Z won't charge nor switch on! Help?

Hi uliwooly, I've got the same problem. My Xperia Ultra won't charge with all my Sony chargers and any charger. When I connect to a charger the phone said its charging but the percentage won't go up. What exactly happen when we press and hold power & volume up for 5 seconds ? Thanks for the answer Winking Face
Message 4 of 13
18,947 Views
Message 4 of 13

Re: Xperia Z won't charge nor switch on! Help?

Connect your phone to PC  hile holding vol up button this will make your notification LED GO BLUE 

if this happens your phone is alive just remove your phone and leave it to charge someimes empty battery may cause this leave it for an hour and try again

Please hit KUDOS if Reply helped to solve your problem

And please Don't forget to mark posts that answers the topic as Accepted Solution.
Sam
Sony Xperia Support
Message 5 of 13
18,913 Views
Message 5 of 13

Re: Xperia Z won't charge nor switch on! Help?

@mymealbox - Have you tried charging through more than one wall socket?

 

 


Don't forget to mark posts that answers the topic as Accepted Solution. 
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Rookie
Message 6 of 13
17,670 Views
Message 6 of 13

Re: Xperia Z won't charge nor switch on! Help?

My xperia z ultra is off and not turning on. The battery died 1 day before I put on charging today but after waiting 6 hours I noticed it's not turning on. I tried hard reset , power + volume up.
Please help
One time poster
Message 7 of 13
17,191 Views
Message 7 of 13

Re: Xperia Z won't charge nor switch on! Help?


@uliwooly wrote:

Connect your phone to the wall charger > press and hold power & volume up for 5 seconds > let it charge for about 30min > after 30min try to turn it on. Make sure to use the wall charger not the dock or a computer.

 

Don't forget to give Kudos



Many thanks for the simple but VERY  effective information!! My xperia had just rn out of battery charge and not responding when I plugged in the charger. I did as you suggested and it switched on to start charging function... 

SO I AM VERY RELIEVED.

KUDOS!

[THANK YOU]

Commissioner
Message 8 of 13
17,181 Views
Message 8 of 13

Re: Xperia Z won't charge nor switch on! Help?

try to repair it with sus the link is HERE download and install it.

After go and select ur phone model and connect ur phone to ur pc.and u can repair ur 4n and i think u can use ur 4n 

 

 

 

 

 

 

 Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

One time poster
Message 9 of 13
11,412 Views
Message 9 of 13

Re: Xperia Z won't charge nor switch on! Help?

XPERIA T2ULTRA NOT CHARGING EVEN TRIED PRESSING  POWER ON +VOLUME UP KEY BUT IT ALSO DIDNT WORKED

One time poster
Message 10 of 13
10,263 Views
Message 10 of 13

Re: Xperia Z won't charge nor switch on! Help?

HAD PROBLEMS WITH MY SONY XPERIA ULTRA Z PHONE STOPPED WORKING 2 WEEKS AGO SO TONIGHT I FOLLOWED THIS AND IT FINALLY CAME BACK ON HOPE THIS WORKS FOR SOMEONE If the battery is completely discharged, the device needs to charge for a while before the battery status light is lit. Charge the battery for at least 30 minutes, and then turn on the device.MoreTo turn on the deviceNote: Make sure that the battery is charged for at least 30 minutes before you turn on the device for the first time.Press and hold down the power key until the device vibrates.Wait a while for the device to start.If your device stops responding or won’t shut down normally, you can force your device to shut down, and then turn it on again. ... To turn on the deviceNote: Make sure that the battery is charged for at least 30 minutes before you turn on the device for the first time.Press and hold down the power key until the device vibrates.Wait a while for the device to start.Reinstall your device software using a computer.