Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-07-19 02:00 PM - last edited on 2017-07-19 11:37 PM by uliwooly
الجهاز يفصل فجأة وتتوقف الشاشه مع اي تطبيق عند فتح تطبيق فيسبوك يفصل وحاول تنزيل التطبيق اكثر من مرة لكن نفس النتيجة وعندما يطول عند فتح اي تطبيق يوجه لي رساله بانه تم ايقاف سوني ايريكسون
The device automatically separates and stops the screen with any application
When opening a Facebook application separates
Try downloading the app more than once but the same result
And when it lengthens when I open an application, a message directs me that Sony Ericsson has been suspended
2017-07-25 06:30 AM
Please give more information about your problem.
Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
2017-08-07 04:41 PM
It is definitely the Facebook App. I had the same problem suddenly this weekend on my Sony Xperia Z Ultra. Did a factory reset and reinstalled my apps. Worked fine for about an hour and then once the apps from backup finished, the problem started again. Would work for 3-5 minutes and then suddenly freeze no matter what I was doing (even on the phone) and then restart. I found this forum and uninstalled the Facebook App and presto, problem gone.
2017-08-17 12:49 PM
I am downloading and installed facebooks apps on my sony experia c6802 but everytime i want to open the apps . My phone are keep on loading and the facebooks apps cant be open. Is theres a solution towards this kind of problem ???
By the way i still can connect to facebook at chrome
2017-08-24 08:41 PM
Hello there, to send you better idea about the issue I recorded screen and upload the video on youtube. Link is provided below:
I have been facing the issue for more than a month. I thought it's a virus in my phone and flash my phone again and again. But, no change.
Please note Facebook messenger is also crashing. Thanks.