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2017-06-24 06:46 AM - last edited on 2017-08-18 10:23 AM by alexdon
Just this week my Xperia started acting up. Xperia Home is always crashing eventually when you click okay it will restart. I have fully charged it and then same still happened. I've read on a forum to drain the battery on the phone and full charge it while its off. And then factory reset when it's fully charged (which i did) but for the first charge it seemed okay, but now its back to that error again. Apps arent opening or if they do, they keep on freezing up and eventually crash.
Anyone please advise of a remedy to this issue? im guessing im not the only one experiencing this.
2017-06-24 09:46 AM
I'm having a very similar issue with the Z Ultra. One of my main social media apps crashes on launch every time, and other apps are getting stuck or cashing after a few moments of use. The phone will re-start every once in a while with no prompting or after saying Xperia Home crashed.
Please, any solution would be highly apreciated,
Long standing customer for Sony (and Sony-Ericsson) phones,
2017-06-24 01:05 PM
It's all because Facebook app, yesterday I have same problem, phone start freezing and restarting,with com.sony.... has stopped working error. Then I delete Facebook app and now my Z Ultra working good. Hope this method will help you
2017-06-25 11:52 AM
HI Support Team,
I am having Z Ultra. I updated some application last day. It worked fine for sometime. But after sometime it started restart again and again. And before getting restart my mobile hangout. Please provide me any solution.
2017-06-25 01:14 PM
try to perform software repair using Xperia Companion
2017-06-25 11:38 PM
I have two, yes 2 Z Ultra's in use and they both have all kind of problems after I did the last update.
Everything keeps on crashing, the phone restarts itself at random moments, even when not in use. I have tried to reinstall everything but this didn't work for me.
I hope Sony can test theire updates beter the next time.