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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Voice Mail Notification ;(

Message 1 of 11
5,957 Views
Message 1 of 11

Voice Mail Notification ;(

After update to lolipop no issus for maybe 1 month, now after delate all of my voice mails still got that notification of new one but when i call voice mail is no new records pliz help ;(
10 REPLIES 10
Emperor
Message 2 of 11
5,953 Views
Message 2 of 11

Re: Voice Mail Notification ;(

@AmsterdamSqn

 

do you have any other call apps? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 11
5,932 Views
Message 3 of 11

Re: Voice Mail Notification ;(

Hi  AmsterdamSqn,

 

Welcome to the community.

 

Have you tried the basics, such as restarting the handset? If so you could try clearing the Phone Data.

 

Menu > Settings > Apps > All > Phone > Clear Data

 

Note this will remove data from within the phone app, such as call log lists. You can use the Backup & restore function within the handset first before trying this,

 

Let us now how you get on.

 

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 4 of 11
5,923 Views
Message 4 of 11

Re: Voice Mail Notification ;(

I dont have any other call apps, and i try restart phone and clear data, i thinking about delate voice mail maybe that help ;/;/;/;/
Message 5 of 11
5,917 Views
Message 5 of 11

Re: Voice Mail Notification ;(

I off notification in voice mail menu and after restart device is all oki i dont see any more notification on my screen, but i think i dont see any if i miss call ;/
Emperor
Message 6 of 11
5,906 Views
Message 6 of 11

Re: Voice Mail Notification ;(

@AmsterdamSqn

 

You might want to repair the phone with PCC

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 7 of 11
5,897 Views
Message 7 of 11

Re: Voice Mail Notification ;(

My phone is fine just new system stuck my notification of voice mail lol
Emperor
Message 8 of 11
5,887 Views
Message 8 of 11

Re: Voice Mail Notification ;(

@AmsterdamSqn

 

if nothing works, reinstall lollipop with PCC

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 9 of 11
5,884 Views
Message 9 of 11

Re: Voice Mail Notification ;(

You could try disabling notifications and then re enabling them.

 

Menu > Settings > Apps > Phone > Untick notifications > Then re tick Notifications.

 

Let us know if this helps.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 10 of 11
5,772 Views
Message 10 of 11

Re: Voice Mail Notification ;(

I too have this problem with my Z1 Compact running Lollipop.  The settings sequence described above is not available - there's no option re Notifications in the menu.  Only way to clear the notification icon is to restart the phone.

 

Any help would be appreciated.