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2015-08-27 02:11 PM
Have you check this link ?
What version of Android are you running ?
If my answer was helpful for you, please thank me with Kudos.
I'm at disposal for any question.
2015-09-24 07:25 AM
So i was curious and ran the test all of them work except the light sensor, when i try the ear Proximity it works and it passed. How can i fixed the light sensor test? when i go to the service setting after dialing that number it works fine. also those this issue have to do withe smart calling handling to fail? i tried it a couple of times and still doens't work.... any solutions???? thanks
2015-10-31 01:49 PM
I need your help as i updated my 5.1.1 and facing the aproximity sensor unproper working i also dail the *#*#7............. but ther is no colabaration show me there and i am completly unable to resolve the issue.
waiting for your kind support
2015-11-01 01:02 AM
2015-11-19 08:23 AM
2015-12-15 08:16 PM
Xperia Z Ultra C6833 - Android 5.0.2
Try if this incredibly simple method will work for you:
1) Go into SERVICE TEST - proximity sensor. Your sensor is shown as ON continuously?
2) Get a small piece of black electric isolation tape (10x10mm). Glue it directly on the spot of the proximity sensor.
Your sensor is now shown as "OFF" in the SERVICE menu? Lucky you. Remove the Tape. Sensor ON? Your life is saved.
3) OK, here comes the fine tuning. Get a punch plier. Choose one of the little punches, around 2mm. Perforate a tiny circle of 2mm diameter of the black tape. Positioning it on the left lens of the double-lensed proximity sensors, it will give you the chance to test if the sensor will react if you touch it with your finger.
If the sensor is continuously on, cut the piece of tape some smaller with a cutter knife or a sharp scissor. This all can be done while the sensor test routine is running on your phone, no need to reboot etc.
If you are patient and work meticulously, you will be able to receive full function of the sensor with ear on / ear off to the phone.
4) I placed the tape spot directly into the left side of the cutout for the proximity sensor of my additional screen protector foil.
Works like a charm.
2016-02-06 10:39 PM
I changed the screen had a proximity Fault followed this forum to find the problem. and now have permantly fixed using Prroximity sensor reset. Works absolutely fine now. No More black screen when making calls . Thanks All
2016-02-11 07:56 AM
2016-02-22 11:56 AM - last edited on 2016-02-22 11:58 AM by alexdon
Hi I,m having issue in my SONY XPERIA Z C6602 , as its updated to 5.0 version .. whenever i dial a number my phone screen goes black and call is on but when i want to close or dial any other number i have to press the power button twice and then it shows lock screen .
can any one confirm how to fix this issue as some time my proximity sensor work other wise its mostly close.
can any one call me on this and provide the solution or whats app me the steps to resolve the issue . ASAP.