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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Proximity sensor issue resolved :)

Learner
Message 11 of 77
23,289 Views
Message 11 of 77

Re: Proximity sensor issue resolved :)

I am tried in Sony xperia c but I didn't get. Calibration option in service menu please help me

One time poster
Message 12 of 77
23,256 Views
Message 12 of 77

Re: Proximity sensor issue resolved :)

Hi, I also don't have the option to calibrate proximity sensor, only gyroscope and accelerometer, any tips?

Visitor
Message 13 of 77
22,739 Views
Message 13 of 77

Re: Proximity sensor issue resolved :)

I am getting an error code-98 pls help

One time poster
Message 14 of 77
22,688 Views
Message 14 of 77

Re: Proximity sensor issue resolved :)

Awesome! I could have long dead and gone and still not figure this problem. Kudos to you. I have replaced this phone with a new iPhone 5s principally because of sound / voice issues. Went to trade it in for next ipad mini retina 16gb and was told the dealer will not buy the phone since the proximity sensor is bust. Can now do the trade. Thanks a ton!
Learner
Message 15 of 77
22,634 Views
Message 15 of 77

Re: Proximity sensor issue resolved :)

Hi,

i also had the issue. I was using screen guard. i think that caused the issue. after calibration the problem was solved.

Rookie
Message 16 of 77
22,438 Views
Message 16 of 77

Re: Proximity sensor issue resolved :)

Mine is NOT resolve. I get the following error message when calibrating my Xperia Z:

Failed(timeout) Please retry. Or your phone may not support this function Error Code m= -98

 

I have already reset it to factory default and done it many times, always with the same error.

 

I HATE THIS PHONE.

One time poster
Message 17 of 77
22,399 Views
Message 17 of 77

Re: Proximity sensor issue resolved :)

i also have error code -98 and i have a screen protector on. Can the protector film be the reason? and do you have any solutions ?

One time poster
Message 18 of 77
21,860 Views
Message 18 of 77

Re: Proximity sensor issue resolved :)

HI im having the smae problem on my xperia z ultra and its auto rotation sensor but every time i calibrate it gives me error code=-5

Message 19 of 77
21,466 Views
Message 19 of 77

Re: Proximity sensor issue resolved :)

I am having this issue as well. My screen will not reactivate until the caller disconnects. TOtally aggravating!! Has anyone had any luck with the ProximitySensor Calibration app? I installed it but it errors out when I try to run it.

One time poster
Message 20 of 77
21,184 Views
Message 20 of 77

Re: Proximity sensor issue resolved :)

Its showing error -98