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Tips & Tricks

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Power on/off button doesn't work!!!!

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Learner
Message 1 of 16
21,441 Views
Message 1 of 16

Power on/off button doesn't work!!!!

Hello friends, the power on/off button of my xperia z ultra doesn't work with less than 1 mouth!!! I can't turn off my cellphone(thank god he was on when this mess came up). Somebody know a way to fix that? maybe some software problem came in, i don't know.

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 8 of 16
34,021 Views
Message 8 of 16

Re: Power on/off button doesn't work!!!!

It should turn it off



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

15 REPLIES 15
Emperor
Message 2 of 16
21,432 Views
Message 2 of 16

Re: Power on/off button doesn't work!!!!

What if you press and hold power & volume up? if that doesn't work remove the SIM card that should restart the phone, there's also a button next to the SIM card, you could reset the phone with that button. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 16
21,431 Views
Message 3 of 16

Re: Power on/off button doesn't work!!!!

You could repair your phone with PCC

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Phy
Forum Legend
Message 4 of 16
21,429 Views
Message 4 of 16

Re: Power on/off button doesn't work!!!!

You can contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/
Learner
Message 5 of 16
21,423 Views
Message 5 of 16

Re: Power on/off button doesn't work!!!!

Press and hold power & volume up doesnt work. I don't have a sim card yet, so i cant try the second sugestion. This button next to SIM card only turn off the phone or reset it too? Only turn off him isn't a good idea i think.

Learner
Message 6 of 16
21,422 Views
Message 6 of 16

Re: Power on/off button doesn't work!!!!

i am starting the PCC repair here, as soon as i can i post the results.

Learner
Message 7 of 16
21,408 Views
Message 7 of 16

Re: Power on/off button doesn't work!!!!

reset button doesn't work. PCC software doesn't work. Skull

Emperor
Message 8 of 16
34,022 Views
Message 8 of 16

Re: Power on/off button doesn't work!!!!

It should turn it off



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 9 of 16
21,394 Views
Message 9 of 16

Re: Power on/off button doesn't work!!!!

yes, it turned off, but now it don't turn on. probably it's a hardware problem, unfortunately.

Emperor
Message 10 of 16
21,392 Views
Message 10 of 16

Re: Power on/off button doesn't work!!!!

Sorry to hear that, contact Xperia Care



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)