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4G lost after update lolipop

One time poster
Message 1 of 3
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Message 1 of 3

4G lost after update lolipop

My 4G has lost after update kitkat to lolipop ..

Can anyone help me ? 

2 REPLIES 2
Emperor
Message 2 of 3
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Message 2 of 3

Re: 4G lost after update lolipop

@Acil253

 

how did you performed the update? through Xperiafirm (manually update) or Xperia Companion (official software)




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 3
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Message 3 of 3

Re: 4G lost after update lolipop

Hi @Acil253, welcome to our forum and I'm sorry to hear about this. Slightly frowning Face

As @uliwooly asked, how did you update your device?

I would also like to know what options you have when you go to Settings > More > Mobile networks > Preferred network type, could you please take a screenshot of this menu? Do note that sometimes 4G is also displayed as LTE instead of 4G, however both of them are the same and the only difference is the name displayed.

Let us know how it goes!


Official Sony Xperia Support Staff


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