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sony xperia XZs grey line on screen

Message 1 of 5
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Message 1 of 5

sony xperia XZs grey line on screen

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4 REPLIES 4
Sony Xperia Support
Message 2 of 5
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Message 2 of 5

Re: sony xperia XZs grey line on screen

Hi @TokHassan2017, welcome to the community.

 

I am sorry to see you have an issue with your XZs. Slightly frowning Face It looks to be a physical problem. Do you see the line in every app you use?

 

I would recommend you contact yoru Local support team for assistance with this.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 3 of 5
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Message 3 of 5

Re: sony xperia XZs grey line on screen

 yup.. i see the line when use other then white backround. for example when i using facebook application, i  see the line at blue part.

Forum Legend
Message 4 of 5
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Message 4 of 5

Re: sony xperia XZs grey line on screen

@TokHassan2017, hi, I notice you are using a screen protector. does the line show up when you remove it? have you tried to run xperia diagnostics ? settings>about phone

 

or boot to safe mode



________________________________________________________________________________
The Man! The Myth! The Forum Legend! -Scott Sterling
Message 5 of 5
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Message 5 of 5

Re: sony xperia XZs grey line on screen

nolramlb the line show up before im using a screen protector. i run xperia diagnostic and the result all pass. im already do reset to factory, boot to safe mode and done the latest system update but the line still show up.