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cannot play video

One time poster
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Message 1 of 1

cannot play video

Hi there.

i had just bought my XZs few weeks ago. It works pretty good for the first two weeks. later, I suffered some annoying errors

I used my phone as normal. when i was playing music, suddently, the speaker stop speaking (other sound like playing game, touching navigation button still work). the phone cannot play any video (only black screen. I tried MX player, Sony Stock video player, neither them worked). Camera did not work (black screen and It said that the camera may be used by other application). I could not play FB video. Youtube did not play video too.

After restart phone, everything works again. however, the problem came again after a few hours.


I use phone storage only (no SDcard).

I have tried repair phone with sony compansion, flashed rom via Flashtool for many times. the phone worked normal for just a few hours. the problem came again again again...

really disappointed. Any help would highly appreciate!!! thanks in advance.