account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

XZ series - Android 8 - battery drain incredibly fast

Highlighted
Rookie
Message 1 of 6
1,092 Views
Message 1 of 6

XZ series - Android 8 - battery drain incredibly fast

Hi,

 

My XZs, before being upgraded to Andriod 8, it could be used for 2 days, and I was so excited about that when I told my friend I had a Sony phone that could last more than any other Galaxy or IP.

But, when the Oreo upgrade was done in my phone, I could see clearly that the battery drained so quickly, incredibly for no reason, the fact is that:

- i did not install any new app since the upgrade

- the frequency of phone using is the same

- the phone now cannot even last for a whole day

- after one night sleep, I found out it lost 12-15% battery, Im really curious on what the phone does with those energy when I sleep

- the apps that use the most battery are: Phone idle, Android OS, Android system, Mobile network standby. Each of them use battery even much more than Facebook app, that's amazing, never ever did this case happen before

- the recent update with size of 243MB did not help to fix the problem

- some other apps start with longer time, sometimes they crash during starting (unbelievable with a Snap 820, 4G Ram device)

 

I am really disappointed on the Oreo upgrade. It not only did not help anything (all the new features of Orea that are advertised are already available with android 7 in Sony) but also help the device run like a trash. All of my friends using XZ series also have the same problem and we are all irritated.

If Sony intend to make an upgrade, pls ensure it is an improvement to our phone, if not pls spend more time on it. We spend to buy a flagship, so we hope it works with high performance.

 

Pls take your time to fix this problem, we still count on you, Sony team, we hope.

 

 

5 REPLIES
Apprentice
Message 2 of 6
822 Views
Message 2 of 6

Re: XZ series - Android 8 - battery drain incredibly fast

Same xperiments here with the batterys life after updates confusedScreenshot_20180202-194710.png

 

Screenshot_20180202-194726.png

 

Visitor
Message 3 of 6
780 Views
Message 3 of 6

Re: XZ series - Android 8 - battery drain incredibly fast

Same problem with my XZs 30% akku during the night with out using the phone! Any Statemens from Sony? Hope they will fix this asap!

Oreo turned my XZs from a super tool into scrap.

Learner
Message 4 of 6
755 Views
Message 4 of 6

Re: XZ series - Android 8 - battery drain incredibly fast

I have the same problem sad

Visitor
Message 5 of 6
584 Views
Message 5 of 6

Re: XZ series - Android 8 - battery drain incredibly fast

Found the reason: It is garmin connect app together with the garmin vivoactive. If I turn off bluetooth either on the phone or one smartwatch there is note battery issue. In the accu usage page of the phone you can't see that garmin connect ist reponsible. The table states one or two percent for that app.

With all the other bluetooth devices there ist no problem!

At the end I have to say that not oreo turned my phone in scrap, it is the garmin software!

 

One time poster
Message 6 of 6
571 Views
Message 6 of 6

Re: XZ series - Android 8 - battery drain incredibly fast

Hi, i have the same problem, overheating and battery drain. I thought it was my Garmin connect but i consciously turn off the app and Bluetooth, regularly close all running apps but it still overheats and drains the battery...