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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Touch Screen problem/ Ghost Touch

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Enthusiast
Message 11 of 17
3,020 Views
Message 11 of 17

Re: Touch Screen problem/ Ghost Touch

 same problem here

in version 41.3.A.2.75,  was no problem
I have updated the version to 41.3.A.2.107 and now there are problems

One time poster
Message 12 of 17
2,964 Views
Message 12 of 17

Re: Touch Screen problem/ Ghost Touch

Seems like my problems also started with the latest update. First suspected some sort of malware. Restarted the phone a few times and it worked for a week, then when a phone call came the phone flipped out and started random touching... :-(

 

Hope Sony can roll out a new update asap to fix this problem.

One time poster
Message 13 of 17
2,769 Views
Message 13 of 17

Re: Touch Screen problem/ Ghost Touch

go to phone Dialer and tipe  *#*#4636#*#*
Phone Information
Scroll down to network mode and choose "LTE/WCDMA" 
Reboot the phone immediately.

Learner
Message 14 of 17
2,655 Views
Message 14 of 17

Re: Touch Screen problem/ Ghost Touch

This solves it, thanks.

One time poster
Message 15 of 17
2,304 Views
Message 15 of 17

Re: Touch Screen problem/ Ghost Touch

Thanks for the valuable tip. After following this the frequency of autotouch has reduced drastically. You have give solution which sony couldnt provide. Kudos

Visitor
Message 16 of 17
277 Views
Message 16 of 17

Re: Touch Screen problem/ Ghost Touch

Some operators/countries use LTE/UMTS though...

Learner
Message 17 of 17
259 Views
Message 17 of 17

Re: Touch Screen problem/ Ghost Touch

None of these are helpful and full. There's still no permanent fix for this issue, I don't wanna buy phones from Sony anymore.