2017-11-27 11:20 AM
I have the same problem. It happens almost everytime i get a call and have bluetooth or wifi on, the screen starts "touch" by itself all over the screen, closing and opening apps. Only way to make a call for me is to turn of bluetooth and wifi and talk through a corded headset.
Even when doing so, 3 out of 10 times it still starts to "ghost" touch everywhere on the screen. I have no idea how to solve this. Have you found a solution?
2017-12-01 02:41 AM
Try these methods one after the other. Verify whether the problem was solved after each method, before trying the next one.
2017-12-17 06:31 PM
Hi Thanks ! I am afraid, none of the recommendations you mentioned worked. I have replaced the touch screen. Nope ! Not solved. I have now, written an email to SONY Xperia India and they have asked me to submit the mobile again. I am very dissapointed.
2018-02-07 04:58 AM
I have the same problem but only when connection to the internet is bad (connecting in 2G). I tried to everything above even changing the SIM card.. It doesn't solve the problem..
2018-03-01 01:07 PM - edited 2018-03-01 01:10 PM
I have the same problems with the ghost touch on my display. It came after the last update from Sony. I have 8.0.0 41.3.A.2.75
Please Sony look in to this
2018-03-26 05:27 PM
1.i dont use screen flims.
2.i dont use any other charger/cable.
3.i dont use glove mode.
4.i use only google/MS/ Cisco apps only.
5.after software repair its still the same.
6.i cant update the software as i am running in 7.1.1.
7.customer care said oreo is not available for your device( before aoftware repair i was in oreo)
8.it happens when phone is getting call.
Kindly check and provide the needful.
Else provide the escalation matrix.