account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Sound problem

Highlighted
One time poster
Message 1 of 1
1,402 Views
Message 1 of 1

Sound problem

The sound doesn't work. In my phone. it doesn't play music & videos and I can't record voices and videos. I can't make calls and when I enter to a something have sound like a video or a ring tone the phone stop working for a second. All these happened when I restore factory settings