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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

incoming calls and text messages problem?

One time poster
Message 1 of 3
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Message 1 of 3

incoming calls and text messages problem?

When I'm called or messaged by certain numbers they don't get through to me. I can't seem to find why this is happening. When Google sends me a SMS it doesn't get through to me. My doctors can't get through to me and now iv tried to sign up to WhatsApp and they can't call or text me. Help. I have a xperia xz3
2 REPLIES 2
Pioneer
Message 2 of 3
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Message 2 of 3

Re: incoming calls and text messages problem?

Did you go to the phone app and tap the 3 dots in the upper right corner.

There you will find settings.

Maybe somehow some blocking occured.

 

If that is clear then try your phone in safe mode.

In safe mode all self installed apps are excluded from starting up.

If everything is normal in safe mode then a 3rd party app is causing trouble on your phone.

 


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who doesn't doesn't
One time poster
Message 3 of 3
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Message 3 of 3

Re: incoming calls and text messages problem?

There are many possible scenarios that can stop your mobile phone from receiving text messages or experience delays receiving text messages. Please review the troubleshooting tips below to help diagnose and resolve issues UPSers.