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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia XZ3 / Netflix not working

One time poster
Message 1 of 7
2,191 Views
Message 1 of 7

Xperia XZ3 / Netflix not working

My Xperia XZ3 seems not working with Netflix application at all. 

When tap to start the application, it occurs an error message of (-1001).

I've checked up the message explanation, seems that there  is  problem of my internet connectivity..

So, I changed my connection through different Wi-Fi, LTE or 3G+.

But it still popping out the same message as before eventhough I've  clear all the memories and reinstall several time.

Is there any solutions or ideas to this problem? Thanks!

 

OS: Android 9 Pie

Dual-sim usage: only one is inserted with LTE sim card

 

6 REPLIES 6
Rookie
Message 2 of 7
1,973 Views
Message 2 of 7

Re: Xperia XZ3 / Netflix not working

Is there any one got a clue??

Highlighted
Learner
Message 3 of 7
1,739 Views
Message 3 of 7

Re: Xperia XZ3 / Netflix not working

I have the same problem with my XZ3.. Same message, I feel if I can totally get it off my phone and reinstall it it be fine but I can only Disable it! Netflix was one of the things I was looking forward to expecially with the vibration mode but alas not to to be (Yet) Any further information would be greatly appreciated 👍 

Pioneer
Message 4 of 7
1,611 Views
Message 4 of 7

Re: Xperia XZ3 / Netflix not working

Strange indeed.

It is present on the device and on playstore there is this message: this app is no longer compatible with your device.

Strange.


who knows knows
who doesn't doesn't
Rookie
Message 5 of 7
609 Views
Message 5 of 7

Re: Xperia XZ3 / Netflix not working

Why people from official won't come out and reply to this problem???

One time poster
Message 6 of 7
595 Views
Message 6 of 7

Re: Xperia XZ3 / Netflix not working

This is 3rd party app issue and you should write "playstore@netflix.com" , the all issue is about update

Visitor
Message 7 of 7
54 Views
Message 7 of 7

Re: Xperia XZ3 / Netflix not working

I did it. They can't do anything, sice the original app can't be uninstalled.

So, no Netflix on my phone for over a year. :-S