Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
a month ago
I would ask for help.
I use two accounts on my device.
Formatted micro sd card on administrator account is invisible on second account without re-formatting on second account.
After formatting on second accound is invisible on administrator account (until re-formatting on administrator account).
I can use micro sd card only in one account.
Is this bug on XZ3 or only on my device?
4 weeks ago
Sounds like a security feature to me, imagine if some Trojan created a second account in order to access the full sd contents.
Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.
3 weeks ago
Facing the same problem, please help me.
It's not a problem, it's a security feature.
If you need a second user account, for whatever reason, it has to do without the SD card.
If this is true, then this is a big security failure.
The second user can format the sd card (and delete all content) and use it until the next reset of device (or while another user does not format it).
But the user guide says:
By adding custom accounts you can allow different users to have different home screens, backgrounds, and general settings. They also get separate access to applications and memory storage for files such as music and photos. You can add up to seven regular user accounts to your device.
It works perfectly on Xperia Z3.