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XZ3 : notifications while in call is loud and causing hearing damage

Rookie
Message 21 of 26
409 Views
Message 21 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

Thanks for the info. Did they indicate in which release would they fix this issue ?

One time poster
Message 22 of 26
385 Views
Message 22 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

 


@Robrt wrote:

I've received a reply from Sony now, see below:

 

"We regret the late feedback in your case. After a closer examination of the problem you are experiencing, we have now found the cause of the high notification sound during calls. This is something that will be addressed in an upcoming software update."

 

 


Problem is still there

@sony can you please fix it? 

Inhabitant
Message 23 of 26
380 Views
Message 23 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

They haven't released the software update yet.

Regular
Message 24 of 26
299 Views
Message 24 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

Last reply to me from Sony was on monday 11.2.2019. "You might experience that you hear a loud notification sound when receiving a message during a phone call. This is a known issue that will be fixed in a future software update."

 

I hope that they fix this bug asap.

Learner
Message 25 of 26
287 Views
Message 25 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

I've got an update a few days ago, 52.0.A.3.202. and the problem is solved. Now I get a silent beep of notifications during the call. Thanks Sony!

Regular
Message 26 of 26
213 Views
Message 26 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

My software version is still 52.0.A.3.163. I hope that Sony gets that version to here (Finland) soon.