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XZ3 : notifications while in call is loud and causing hearing damage

Rookie
Message 1 of 26
2,562 Views
Message 1 of 26

XZ3 : notifications while in call is loud and causing hearing damage

While I am on a call particularly on a cellular network call, in parallel when I receive a message or WhatsApp. The notification is heard too loud and this is hurting my ears. 

The sound feels like switicing from high tone to low tone.

How can I reduce the in call notification volume.. I reduced the media volume, ring tone and notification volume . Nothing helped. Save my ear please, seriously it hurts. 

25 REPLIES 25
Pioneer
Message 2 of 26
2,509 Views
Message 2 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

I wonder, do you need sound notifications?

With just led notifications you will see what's going on.

After the call as well when the phone is laying around somewhere and on the lock screen too.


who knows knows
who doesn't doesn't
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Inhabitant
Message 3 of 26
2,491 Views
Message 3 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

It is a bug and it is disturbing it must be corrected in speed

Inhabitant
Message 4 of 26
2,480 Views
Message 4 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage


@Strampke wrote:

I wonder, do you need sound notifications?

With just led notifications you will see what's going on.

After the call as well when the phone is laying around somewhere and on the lock screen too.


Oh come on,  or course he needs sound notifications, if his phone has a bug the fix isn't to turn sounds off. 

I have an audio glitch when my alarm goes off in the morning, as good as these phones are there's something wrong with the audio at times .

Pioneer
Message 5 of 26
2,451 Views
Message 5 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

@Davelad

You must be living on the edge that you're in need of notifications whilst making a phone call.

 


who knows knows
who doesn't doesn't
Inhabitant
Message 6 of 26
2,443 Views
Message 6 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

You mean you want me to turn notifications off before I make a call then turn them back on afterwards? 

What about if I receive a call?  should I turn them off before answering? 

I think the better alternative is to carry on as previous mobile phones have done for the last 20 years and just have a muted Beep whilst you're talking.

Rookie
Message 7 of 26
2,422 Views
Message 7 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

Hi

 

I'm experiencing the exact same issue. It started the day on thursday 20 december a day after the last upgrade from Sony and my ears still hurt from yesterday.

 

Xperias swedish support have not heard about it before but I'm about to file a bug report. Will update

One time poster
Message 8 of 26
2,257 Views
Message 8 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

Any update on this, my ears can't take much more

Regular
Message 9 of 26
2,240 Views
Message 9 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

I had couple phonecalls when that ear destroying sound attacked me. Even my wife heard it from 2 meters away, and it did really hurt for long time after that.

That is an major bug in XZ3, Sony FIX IT!

 

I hope when I get my phone back from the dealer, this major problem is solved.

Rookie
Message 10 of 26
2,224 Views
Message 10 of 26

Re: XZ3 : notifications while in call is loud and causing hearing damage

i didnt hear anything from sony support on this .. Not sure where else to report this other than this forum