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2018-10-30 07:40 PM
I've only just had Xz3 and I have an intermittent pink line down the screen. I took a screen shot to show the store but it doesn't show on the picture. The store seem to think this is a software issue ,has anyone else had this?
2018-10-30 07:44 PM
That's a hardware defect, one of the pins for the screen seem to be broken/wobbly. That's why it's not present on the screenshot and therefore cannot be a software fault.
Get your phone exchanged.
2018-10-31 12:54 PM
I would agree that if possible, look at exchanging it at the retailer, if that is not possible, get in touch with your sony mobile local support for options.
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2018-11-01 04:03 PM
First time user of Xperia phone.
I just ceated an account to report the issue and found some else is having the same issue.
I don't have camera with me right now (other than XZ3 itself), so I can post it, but my XZ3 have exact same problem.
The location of pink line is a bit futher left in my case.
I'll bring it back to the store tomorrow.