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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Sudden death on xz3

One time poster
Message 1 of 3
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Message 1 of 3

Sudden death on xz3

After one month using the new xperia xz3 I sadly noticed a sudden death this morning. I was able to start again after holding Power Button and volume-bar at the same time. 

I just wanted to say, I am disappointed. I had'nt such issues for years! I always use Sony mobile  

2 REPLIES 2
Moderator
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Message 2 of 3

Re: Sudden death on xz3

System crashes do occur, very rarely, it's just how electronics are, any device, any manufacturer can for some reason have a system crash. Luckily, nearly all manufacturers build in a hard reset just for these occasions. Hopefully you won't need to use the Xperia hard reset again.



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Talent
Message 3 of 3
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Message 3 of 3

Re: Sudden death on xz3

This happened to my device twice already.
One time during charging at night, another watching Youtube video.

Pixel 3/3 XL users reporting similar issues, so maybe Android 9.0 related?