2018-10-18 10:15 AM - edited 2018-10-20 12:01 AM
When I restarted my device XZ3, I failed entering passcode. And then, inputting the word "SONY" was required to unlock the device, however, I was unable to enter the word because only numeric keyborad was available. Therefore, I repaired my device with Xperia companion.
For the next time when I failed entering passcode after restarting device, I would like to know how to use word keyboard.
2018-10-20 10:46 PM
Are you tapping on the line below the word Sony?
Can you screenshot the text entry you get come up.
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