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2018-10-09 06:50 PM - edited 2018-10-09 06:51 PM
Image tells it all:
Light coming thru between screen and body.
Is my new phone still dust and water resistant?
Should i take it back to store?
I came to this site to seek support from Sony and first support what i found was "ask from other users" so here i am.
2018-10-10 02:35 PM
not sure but this looks like light is bleeding from the back of device.
I know it's hard to show, but is it possible to point where exactly light coming out?
2018-10-10 02:59 PM
sorry, maybe I wasn't clear.
the photo is so dark that I can't really see where light is coming out or the angle of device.
so I'd just like to see the whole device under bright light. I know we can't see the bleeding in this case but if it's taken with the same angle, I can see where the light comes from.
2018-10-10 04:00 PM
You'll probably find that the light isn't leaking between the glass and aluminium, but is just the edge of the curved glass.
Oled panels only put light out of the pixels, facing forward, so there isn't any light to bleed through the frame if there was a gap.
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2018-10-10 04:33 PM