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HDR no longer playing

Inhabitant
Message 1 of 7
1,330 Views
Message 1 of 7

HDR no longer playing

Was showing a friend how good the screen is on this phone by looking at some 4k hdr content on YouTube,  problem is its no longer working .

Shevchenko you chuck the quality settings in YouTube it says it's showing hdr but the screen is displaying a normal picture. 

I've since downloaded a few hdr demo videos and again it isn't kicking into hdr mode.

Anybody any ideas ?

6 REPLIES 6
Pioneer
Message 2 of 7
1,272 Views
Message 2 of 7

Re: HDR no longer playing

Did you check the manual howto ?

Maybe the information is somewhere else.

Anyway, it is worthwhile checking out Support overview for XZ3


who knows knows
who doesn't doesn't
Inhabitant
Message 3 of 7
1,266 Views
Message 3 of 7

Re: HDR no longer playing

Thanks for the reply but the answer isn't there, this a "there one minute, gone the next"  situation. 

It always worked perfectly and I haven't changed any settings, weird.

Highlighted
Inhabitant
Message 4 of 7
1,172 Views
Message 4 of 7

Re: HDR no longer playing

Is nobody else having this issue with YouTube? 

If not then it has to be the phone even though I did a complete restore yesterday.

Moderator
Message 5 of 7
1,170 Views
Message 5 of 7

Re: HDR no longer playing

Not my end, I'm still seeing the HDR option show and the videos look great.

I'd suggest trying in safe mode, but it could be a codec gone dodgy.

Try backing it up in Xperia companion, then doing a repair installation. That should rewrite the codec and fix it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
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Inhabitant
Message 6 of 7
1,158 Views
Message 6 of 7

Re: HDR no longer playing

I still get the hdr option in the quality list but I'm not getting hdr, still very good picture but not hdr, I did the repair yesterday,  didn't help.

Thanks for checking though .

Rookie
Message 7 of 7
1,019 Views
Message 7 of 7

Re: HDR no longer playing

same for me(h8416)unable to play any hdr local files. but youtube works. may be codec problems....