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2018-11-30 04:32 PM
Even though the XZ3 is HDR capable, I cannot FIND 4K content in the Amazon video app on my XZ3. I only find the regular HD versions (without HDR obviously). However, I can PLAY these UHD HDR videos in the app on the XZ3, when I save the links to them in my watchlist (from my LG OLED TV where I can find UHD content) and stream the videos from there.
Is there any way to find the UHD content directly from my XZ3?
Btw, I experienced the same on my old XZ Premium, which is officially certified for UHD playback on Amazon.
2018-11-30 06:49 PM - edited 2018-11-30 06:57 PM
As far as I know the XZ3 is not able to play 4K UHD content, but to be sure simply go to a youtube video that you know has 4K definition available and see if you can select more then 1080p definition.
Regarding the XZ Premium I can see in Amazon Prime UHD videos, first you have to select a UHD video in the Home selection screen (there is a section only with UHD videos), then for that video to play in UHD you must have good network speed as the app will select the definition depending on your network quality.
Also there is a diference in UHD content HDR content; you can see not UHD content but in HDR search youtube for HDR content.
2018-11-30 07:33 PM
Thanks for your reply. Here in Germany I do not find this section (I have it in the app on my 4k tv). On YouTube I can play 1440p hdr videos.
But as I stated above, however, I can PLAY uhd videos in the Amazon app. It even shows 'uhd' in the app when the video plays. I just can not find these video - the uhd versions of them to be more precise.
2018-11-30 07:35 PM
Btw, I don't want 4k but the hdr part of uhd. Unfortunately, you can't get one without the other...
2018-11-30 11:36 PM
Amazon doesn't provide hdr content, 4k only, Netflix does though , if you upgrade your subscription .
2018-12-01 12:59 AM
The xz3 is uhd compatible, I have watched content on amazon in 4k, according to their faq I read thigh, hdr is not yet supported.
2018-12-01 01:09 AM
After a bit of googling it seems they do support it , but they don't mark it up as hdr, you literally have to play whatever you're watching and cross your fingers.
2018-12-08 04:12 PM
Thank you for your replies. Seems that Amazon is simply not really interested in providing decent hdr support...