account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Cant get network signal

One time poster
Message 1 of 5
1,441 Views
Message 1 of 5

Cant get network signal

Cant get network signal

4 REPLIES 4
Highlighted
Pioneer
Message 2 of 5
1,435 Views
Message 2 of 5

Re: Cant get network signal

At home?

Is there a signal? On other devices?

WiFi switched on?

 

Or mobile network.

If so, goto settings, search for reset network settings, do so and after that download your providers APN settings again.

 


who knows knows
who doesn't doesn't
One time poster
Message 3 of 5
1,393 Views
Message 3 of 5

Re: Cant get network signal

The simplest possible solution you can try first would be a soft reset on the phone. This helps clear minor software glitches that may have caused network conflicts and minor Wi-Fi problems on the phone. Here’s how to perform a soft reset on your Xperia XZ3 smartphone:

  1. Press and hold down the Power button for a few seconds and then release when the menu opens.
  2. Tap Restart.
  3. Your phone then restarts automatically.

Alternatively, you can force your phone to restart by pressing and holding down the Power button and the Volume Up button simultaneously for about 6 seconds. diebestetest When your phone vibrates, release the buttons. Your phone then restarts.

Visitor
Message 4 of 5
117 Views
Message 4 of 5

Re: Cant get network signal

I lost the ability to connect to both mobile network and WiFi

 

Performed a factory reset.

 

Now unable to get beyond the initial setup process as this requires a data connection.

 

Is this likely to be a hardware failure? Has anyone else experienced this? What is the solution?

Rookie
Message 5 of 5
78 Views
Message 5 of 5

Re: Cant get network signal

I have the exact same issue and I feel it was since system update: 52.0.A.8.157. I've continually no network signal and now rely on Wifi. I gain signal every so often for it then to completely disappear. Is this similar to your problem?