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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Both camara back and frontal doesn't work xz3

Rookie
Message 1 of 4
801 Views
Message 1 of 4

Both camara back and frontal doesn't work xz3

Rarely and without reason The camera of my Phone doesn't work neather can open The frontal camera... Neather work The Flash and... I have tried everything....restarted The Phone hundred times.... Actualizatión of software, and nothing works.... And its very rare because hours ago I recive a vídeo Phonecall... And now i cant do anything with The camera

May someone help me please? 

3 REPLIES 3
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Emperor
Message 2 of 4
799 Views
Message 2 of 4

Re: Both camara back and frontal doesn't work xz3

@Alika07 

 

I'm sorry to hear that, have you repaired it with Xperia Companion?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 4
796 Views
Message 3 of 4

Re: Both camara back and frontal doesn't work xz3

No yet... I don't understand very clear what i have tô do 🙆🏼‍♀️, make a secure copy and reset The Phone whith The app that you say? 

Pioneer
Message 4 of 4
740 Views
Message 4 of 4

Re: Both camara back and frontal doesn't work xz3

Hi,

 

The howto can be found here or in the faq

In the main menu of this forum you can click on the Information tile to reach the FAQ.

 

Don't hesitate to ask again if you cannot find your way.

 


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