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Bluetooth codec stuck on SBC

Message 31 of 32
Message 31 of 32

New Update, New disapointment. Bluetooth codec stucks in low band SBC

Today i got a new Update for my XZ3.


I hoped that it fixes the headset quality  problem, but still XZ3 uses only a lowband SBC while using for a call with my Sennheiser Presence.

The headset works fine with my Samsung S8. So it can´t be a failure of Sennheiser.


Kind Regards

One time poster
Message 32 of 32
Message 32 of 32

Re: New Update, New disapointment. Bluetooth codec stucks in low band SBC

Hey, I'm not sure if you're still having this issue but I noticed that the Headphones Connect app has an option to select better Sound Quality which will change the code from SBC to AAC