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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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notification sound during calls

Rookie
Message 2 of 6
1,180 Views
Message 2 of 6

notification sound during calls

Hi,

something is bothering me for a while.

whwnever I receive an SMS or Whatsapp messages, it blasts my ears during phone calls.

is there any way to stop those notification sounds from ringing during phone calls?

 

Thanks,

5 REPLIES 5
Rookie
Message 1 of 6
1,176 Views
Message 1 of 6

Re: how to stop notification sound during calls

Any idea guys?

Highlighted
Message 3 of 6
1,176 Views
Message 3 of 6

Re: notification sound during calls

A user reported that the issue was solved in the latest Firmware 52.0.A.3.202

https://talk.sonymobile.com/t5/Xperia-XZ3/XZ3-notifications-while-in-call-is-loud-and-causing-hearin...

 

Please check which Firmware your phone is on and if the latest update is already available for your region.

Emperor
Message 4 of 6
1,169 Views
Message 4 of 6

Re: how to stop notification sound during calls

@Abdull15  @Abdull1515 

 

What if you set the phone to do not disturb mode?

 

Also which one is your real account? @Abdull15  or @Abdull1515 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 6
1,163 Views
Message 5 of 6

Re: notification sound during calls

Just updated it and I will see, thanks!

 

 

Rookie
Message 6 of 6
1,162 Views
Message 6 of 6

Re: how to stop notification sound during calls

Well, it's not practical and also disturbing to put it on "don't disturb" mode whenever I get a phone call, then put it off once I'm done.

Thanks!