Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2018-06-25 10:39 PM
Hey guys. My bluetooth on my phone connects fine to my car stereo. But the issue I’m having is there is no volume coming through speakers when I try to play my songs on Spotify. Bluetooth connects fine, but sometimes says connection failed. Calls work fine when using the Bluetooth connection. Anyone else having this issue with the Xperia XZ2?
2018-06-27 01:40 AM
Update: tried playing media through the apps Youtube and Snapchat, and still nothing being heard from Bluetooth. So I guesss it’s a Sony Software Update that can possibly fix this?
2018-06-28 11:20 PM
Just wanted to add that the same thing is happening to me. I got my phone just yesterday and this morning I tried to hook my Spotify up via bluetooth in my car. It connected fine, but no audio is coming out of either the phone or my car speakers. I've done all the typical things (repair, restart, etc) but nothing made a difference.
2018-06-29 11:42 PM
Could be as well be a matter of your car's bluetooth module - can you select Bluetooth as Audio Source somewhere?
A working BT phone connection does not imply that BT audio stream is recognized as well (even when coming from the very same device); unfortunately that is nothing to be fixed by Sony XZ2....
2018-07-13 09:18 AM
I have some problems with my phone, I can listen to music via Bluetooth on the car stereo but the name of the song does not appear, besides if I receive a call while the Bluetooth is connected to a device, the Bluetooth is deactivated and I have to restart the phone to re-activate .. sometimes in the camera I see an error and I also have to restart the phone to work again