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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Wifi signal dropping

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Learner
Message 1 of 3
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Message 1 of 3

Wifi signal dropping

Since the latest update my phone keeps disconnecting from my WiFi router, l have tried all the usual answers ,router off and on, reboot phone etc etc. 

But it keeps on happening, it's not the WiFi or router as my TV, sky box and computers are all working fine. 

Any help please

 

2 REPLIES 2
Pioneer
Message 2 of 3
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Message 2 of 3

Re: Wifi signal dropping

You don't show the complete list, so just to be shure:

- safe mode?

- router reset, not just reboot?

- reset network settings?

 

Come back if it isn't resolved.

 

PS

The ultimate option is a Software repair with Xperia Companion, often a better solution than continue searching for the cause of all eveil.


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Learner
Message 3 of 3
258 Views
Message 3 of 3

Re: Wifi signal dropping

Thanks for the reply. 

I have tried all the solutions including a total reboot and reset of the phone with the companion. 

And l still have the problem.