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Unreliable/Silent Alarm

Learner
Message 1 of 5
1,733 Views
Message 1 of 5

Unreliable/Silent Alarm

Hello all at Sony,

 

I've found my alarm to be unreliable. It will sometimes sound using the alarm volume and other times it will sound using the media volume (which is usually set on silent). Usually, this occurs when the alarm is "snoozed". This alarm issue has been seen on both the official Sony Clock app and the 3rd party "Alarm Clock Xtreme (Pro)" app.

 

A similar thread(s) has been made regarding a similar issue on the XZ series phones and confirmed to have been resolved on build version 41.3.A.58 and Clock version 20.2.A.1.18. However, my phone has build version 51.1.A.2.213 and Clock version 20.2.A.1.20 so I'm curious if the fix wasn't properly ported over to the XZ2 firmware.

4 REPLIES 4
Emperor
Message 2 of 5
1,729 Views
Message 2 of 5

Re: Unreliable/Silent Alarm

@SegaCD

 

just to clarify, do you have an Xperia XZ2? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 5
1,727 Views
Message 3 of 5

Re: Unreliable/Silent Alarm

Yes, I have a Taiwan region, 6GB XZ2 (H8296).

Emperor
Message 4 of 5
1,720 Views
Message 4 of 5

Re: Unreliable/Silent Alarm

@SegaCD

 

Do you have the latest update?

 

51.1.A.3.159

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 5 of 5
1,716 Views
Message 5 of 5

Re: Unreliable/Silent Alarm

Unfortunately, 51.1.A.2.213 appears to be the latest release for my model region... The "Software update" menu shows that I'm up to date.

 

Do you have a XZ2? Have you not experienced this issue with 51.1.A.3.159?