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Media volume is the default audio channel when adjusting the volume

SOLVED
Message 31 of 38
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Message 31 of 38

Re: Media volume is the default audio channel when adjusting the volume

Because you usually adjust the media volume to the environmental conditions before you start playing media.

The desired volume of media varies with the time of day and the location you are in. For example, when I want to play a game while my wife is already sleeping I lower the volume before starting the game otherwise it would start with full volume until the buttons finally allow me to change the media volume. The result would be an angry wife and nobody wants this...

 

The volume of the ringtone, on the other hand, doesn't need adjustment. Either you want to hear the ringtone or you don't, so it's only switching between loud and silent and there's a dedicated button for that.

 

Sony Xperia Support
Message 32 of 38
485 Views
Message 32 of 38

Re: Media volume is the default audio channel when adjusting the volume

Hi @L457L0, welcome to our community!

I'm not 100% sure why this change was introduced by Google in Android Pie, but this is now the default behaviour for when adjusting the volume using the volume buttons.

As far as I know, there are applications in the Google Play store that can change this behaviour though.

@skycamefalling, that is an excellent example on when this comes in handy, however it seems that a lot of users do adjust the ring tone volume during the day, for example, just having it very low when for example, in a meeting.

I understand both those that are fine with the change and those that are not pleased with it as everyone is using their device differently.

I will continue to forward all the feedback internally as usual! Slightly smiling Face


Official Sony Xperia Support Staff


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Learner
Message 33 of 38
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Message 33 of 38

Re: Media volume is the default audio channel when adjusting the volume

Hi,

I think if they would just display a bar also for ringtone volume beside the media volume bar everybody would be happy with the solution. 

Sony Xperia Support
Message 34 of 38
455 Views
Message 34 of 38

Re: Media volume is the default audio channel when adjusting the volume

Hi @L457L0!

That could also work very well, or a toggle if you want it to adjust ring volume or media volume by default.

Thanks for the suggestion and have a great weekend! Slightly smiling Face


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Visitor
Message 35 of 38
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Message 35 of 38

Re: Media volume is the default audio channel when adjusting the volume

Clearly media volume is not the key answer! So please explain to me how I can differentiate my email notifications from my text messages and most importantly Why are the notifications control by the volume of incoming calls. It's ludacris. Your continuously answering with the same answer to all the same questions and complaints. It's either someone screwed up the function and no ones willing to admit. I am telling you that I have never ever had a phone that had the calls and notifications on the same control!!!! Frustration is beyond the realm at this point 

Sony Xperia Support
Message 36 of 38
393 Views
Message 36 of 38

Re: Media volume is the default audio channel when adjusting the volume

Hi @Anjelfyre, welcome to our forum!

Your question is a bit different from the others as this thread is about the change to how the volume keys work in Android Pie and in Xperia devices, the notification sound and ring tone volume has always been on the same control, they have not been separated. Why I'm answering with the same answer is because the questions are mostly the same and as this is the standard behaviour and can't be changed, I have thanked the users for their feedback and forwarded it internally.

If you want to change the notification sound for certain applications, go to Settings > Apps & notifications > tap "See all xx apps" > find the application you want to change the notification for > Notifications > tap on the channel you want to change the notification for > (Advanced) > Sound > choose the notification sound that you want.

There may be an option directly in the application itself to change the notification sound and you can access the Settings menu in most applications by either tapping the three dots in the top right corner, or the three lines in the top left corner.


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Apprentice
Message 37 of 38
209 Views
Message 37 of 38

Re: Media volume is the default audio channel when adjusting the volume

User Acceptance Testing = Fail
This update

Highlighted
Learner
Message 38 of 38
145 Views
Message 38 of 38

Re: Media volume is the default audio channel when adjusting the volume

this is a terrible 'upgrade'.  At the very least an option should exist in settings to enable the user to decide whether their main volume control should be for media or for ringing volume.