account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Media volume is the default audio channel when adjusting the volume

SOLVED
Apprentice
Message 1 of 25
1,585 Views
Message 1 of 25

Media volume is the default audio channel when adjusting the volume

The volume bar now takes up the whole screen and it adjusts media by default. One cant adjust the ring tone without accessing the settings menu.

Been grating my teeth with android updates. If this does not get better then its bye bye

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 25
1,463 Views
Message 3 of 25

Re: Media volume is the default audio channel when adjusting the volume

Hi @Riyadhe and @Tonichi!

In Android 9.0 (Pie), the volume keys will only adjust the media volume. This is different from previous versions of Android, where ring tone volume was the default setting.

There is no way to change this setting in Android Pie. However, there is a toggle button for the three ringer modes just above the on-screen volume slider, which lets you turn the ringer off and on with a single tap. During calls, the volume keys will adjust the speaker volume for call audio, and the on-screen volume slider will show an additional column for this.

If you want to adjust the ring/notification tone volume, the fastest way is to tap the volume up or down button on the side of your device > tap the little cogwheel and the audio settings menu will open up directly and in here you can adjust the ring/notification volume.

I hope that answers your question! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

24 REPLIES
One time poster
Message 2 of 25
1,520 Views
Message 2 of 25

Volume control

Is it just me or does everyone's volume buttons seem to exclusively control the media volume now? I just want to be able to adjust my ring volume without having to open settings menus. 

Sony Xperia Support
Message 3 of 25
1,464 Views
Message 3 of 25

Re: Media volume is the default audio channel when adjusting the volume

Hi @Riyadhe and @Tonichi!

In Android 9.0 (Pie), the volume keys will only adjust the media volume. This is different from previous versions of Android, where ring tone volume was the default setting.

There is no way to change this setting in Android Pie. However, there is a toggle button for the three ringer modes just above the on-screen volume slider, which lets you turn the ringer off and on with a single tap. During calls, the volume keys will adjust the speaker volume for call audio, and the on-screen volume slider will show an additional column for this.

If you want to adjust the ring/notification tone volume, the fastest way is to tap the volume up or down button on the side of your device > tap the little cogwheel and the audio settings menu will open up directly and in here you can adjust the ring/notification volume.

I hope that answers your question! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Highlighted
Apprentice
Message 4 of 25
1,459 Views
Message 4 of 25

Re: Media volume is the default audio channel when adjusting the volume

So why was the usability taken away from the previous version. Every thing must now be changed in the settings menu. The drop down menu is now a complete waste.

Apprentice
Message 5 of 25
1,432 Views
Message 5 of 25

Volume control

Using Xperia XZ2 compact.

 

Please help me! My phone updated on the 15/10/18 (I'll keep my opinions about this update to myself) and I can no longer adjust the ring volume without going through to the settings menu! The side volume keys no longer control ring volume only media volume which is incredibly frustrating. Is there a way to correct the issue? Previously the button controlled both media and ring volume.

 

Cheers, 

 

Brad 

Moderator
Message 6 of 25
1,431 Views
Message 6 of 25

Re: Volume control

@Bradlingtown

I'm afraid that's how Android Pie is designed. You get a shortcut button to trigger silent or DND mode though.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Commissioner
Message 7 of 25
1,420 Views
Message 7 of 25

Re: Volume control

People do not like changes for sure.Smiling Face with Sunglasses

 

In 99% of the cases I used the side-buttons only to adjust down the ring-tone volume to enable Silent/Vibrate.

-It goes much quicker with the new feature of hitting the button once and use the toggle between vibrate-mute-sound feature. It also returns back to the original ring-tone volume, instead of having to manally set this back. 

Me like!:smileysmileythumbsup:

Apprentice
Message 8 of 25
1,410 Views
Message 8 of 25

Re: Volume control

Thank you, this is very disappointing news. 

Apprentice
Message 9 of 25
1,405 Views
Message 9 of 25

Re: Volume control

For sure changes aren't always nice. But this new android takes the cake. I make use of three different WiFi networks. I can't change which network i want to use unless I go thru the settings menu. In the older version, open drop box, select he word wifi and then choose which network to use.

The volume key is the worst, I don't have a std volume loudness, depends where I am. This is hard when u in and out of a store and meetings

Apprentice
Message 10 of 25
1,404 Views
Message 10 of 25

Re: Volume control

Why is there only a kudos button.

Please ask the developers to ad dislike, so that Sony and it's all center can see what their customers don't like with regards to replies from support and users