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Headphones wont connect

Rookie
Message 1 of 4
1,325 Views
Message 1 of 4

Headphones wont connect

My headphones will not connect to the phone via the adapter. I've tried turning everything off and on again but just isn't recognising anything is connected

3 REPLIES 3
One time poster
Message 2 of 4
1,284 Views
Message 2 of 4

Re: Headphones wont connect

I have this issue for the second time with this phone and its driving me insane. I use my ear buds all the time and I'm getting to the point where I'm going to start using my old Xperia instead. Any answer from Sony would help! 

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Sage
Message 3 of 4
1,259 Views
Message 3 of 4

Re: Headphones wont connect

Just to clarify; You try to connect via cable to the USB-port adapter or via Bluetooth?

If via USB-adapter, have you tested with another adapter to see if the adapter itself is the cause.?

Or tested with another /type of headset?

Rookie
Message 4 of 4
1,248 Views
Message 4 of 4

Re: Headphones wont connect

Connection doesn't work with different headphones or cable (partner has same phone) charges fine through the connection also.