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Drop calls after Pie update

Adept
Message 1 of 10
1,814 Views
Message 1 of 10

Drop calls after Pie update

After the recent Pie updates, can't help but noticed that my calls are frequently being dropped. This is most apparent whilst traveling in my car πŸ˜‘

 

Didn't face such an issue back in Oreo thus am very certain it's due to Pie as never added new Apps or anything else etc. Anyone else facing this issue? πŸ€”

9 REPLIES 9
Rookie
Message 2 of 10
1,685 Views
Message 2 of 10

Re: Drop calls after Pie update

Hello. Did you solve this problem, please?

Adept
Message 3 of 10
1,662 Views
Message 3 of 10

Re: Drop calls after Pie update

After doing a full factory reset, issue seems to have disappeared for now πŸ€”

Rookie
Message 4 of 10
1,636 Views
Message 4 of 10

Re: Drop calls after Pie update

Didn't the factory reset take you back to Google 8 Oreo? 

Message 5 of 10
1,626 Views
Message 5 of 10

Re: Drop calls after Pie update

No, a factory reset does not change the firmware. If you are on Android 9 then it stays on Android 9.

Rookie
Message 6 of 10
1,605 Views
Message 6 of 10

Re: Drop calls after Pie update

After Android 9 reinstall... same problem. Slightly frowning Face

 

Is the total reinstallation of the software sufficient, or should I still try to restore the factory settings? That's probably unnecessary.
Is it okay that I have reinstated my backup data after I reinstall?

Highlighted
Adept
Message 7 of 10
1,561 Views
Message 7 of 10

Re: Drop calls after Pie update

Not sure what you meant by reinstall but if it's just installation over existing O/S then it's akin to upgrading. Factory reset does not just reinstall but does a complete clean wipe without any previous settings being retained. Hope that helps 😊

 

Pioneer
Message 8 of 10
1,549 Views
Message 8 of 10

Re: Drop calls after Pie update

Did you try a software repair instead of just a reset?

 


who knows knows
who doesn't doesn't
Adept
Message 9 of 10
1,502 Views
Message 9 of 10

Re: Drop calls after Pie update

Didn't try that 🀷

Rookie
Message 10 of 10
1,493 Views
Message 10 of 10

Re: Drop calls after Pie update

After clean Android 9 instalation using SONY Companion (Software Repair) - dropped calls during first 24 hours

After Factory Reset (without data recovery) - It seemsed to be ok for one week. Yesterday I couldn't make a call. After restart yes. Expressionless Face