account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Blue notification dot not clearing from calls icon.

Rookie
Message 1 of 2
311 Views
Message 1 of 2

Blue notification dot not clearing from calls icon.

Hello all, 

I hope someone else is familiar with this problem and there is a solution.

The only way to clear the notification dot is to clear all data/cache within the app or restart the phone. 

The dot clears from my messages WhatsApp and Facebook icons but as I said not from calls.

I have gone as far as a factory reset which did work for a day or so. 

This problem seems to exist on other devices such as Oneplus, which could point toward an Android software problem. 

Any help with this would be most appreciated. 

Thx AL. 

1 REPLY 1
Rookie
Message 2 of 2
208 Views
Message 2 of 2

Re: Blue notification dot not clearing from calls icon.

Hi same problem here and symptoms, worked for a day or so after factory reset but back to not clearing. 

I have had no response from Sony which surprises me, as surely on a flag shop phone from last year this could be fixed.