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Anyone has the zx2, need to ask a question regarding the LCD panel.

Inhabitant
Message 1 of 19
4,032 Views
Message 1 of 19

Anyone has the zx2, need to ask a question regarding the LCD panel.

I have just purchased the Zx2, and I have noticed that the screen has horizontal lines about 2mm apart from top to bottom, this happens when i take it out of my jeans pocket and it's starts to fade away in a few seconds/minutes, is the a charactistic of this panel, the same thing also happens with my huawei, i'm sure it's not a defective panel, anyone notice this.

18 REPLIES 18
Moderator
Message 2 of 19
4,010 Views
Message 2 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

It can happen on lcd devices that are cold, but will fade once warmed up.ive not seen this on a warm device to be honest tho if you've just gotten it, it may have been in transport for a while in the cold.



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Inhabitant
Message 3 of 19
3,995 Views
Message 3 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

Thanks for the reply, i was sure it wasn't a defect as my huawei also has it, and i'm sure i can't be that unlucky, rather than coming from cold to warm, I think it's more of a sudden change in temperature.

 

thanks again.

Unregistered user
Not applicable
Message 4 of 19
3,868 Views
Message 4 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

Had the same issue on my XZ1, and it's with SBE for over a month, they say they are investigating if this is a manufacturer defect,  my XZ doesn't have that issue. Same temperature . Same condition 

Inhabitant
Message 5 of 19
3,829 Views
Message 5 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

IMG_20180406_191111.jpgI just bring out the zx2 out of my back pack or jeans, and the screen with light back ground you can see it, i've spoken to a friend who works as a xperia promotor for information , but hasn't even got any reply from the company, and her zx2 doesn't even have the problem. you can see the attactment.

Unregistered user
Not applicable
Message 6 of 19
3,809 Views
Message 6 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

Exactly the same thing , , just keep wiping it and you will see white spots too..... 

Inhabitant
Message 7 of 19
3,789 Views
Message 7 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

mine goes away after a few minutes or seconds, depends on the temp. i'm still considering if I should take it to the sony repair centre, not a place that I really like to go, but I do get 2 years warranty.

Highlighted
Talent
Message 8 of 19
3,782 Views
Message 8 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

how cold is the tempeture when this happens?

Inhabitant
Message 9 of 19
3,778 Views
Message 9 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

just like from my jeans to outside temp, or from my backpack, and it's not even cold the differences is like about 1-3*. 

Adept
Message 10 of 19
3,693 Views
Message 10 of 19

Re: Anyone has the zx2, need to ask a question regarding the LCD panel.

I had the same problem with XZ1 and XZ1 Compact, I went through 3 different phones and all had the same problem that you are experiencing!

 

XZ1 after.JPG