Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2018-09-29 09:28 AM
Since the September uodate I have a serious issue. Along with the call receiving bugs described on other topics I also have a problem with ghost swipes. Sometimes my phone gets into a "state" that triggers the notification slider even though I'm just typing, swiping or generally touching somewhere else. I can't fix it in any way I can only wait like 30 seconds before it goes back to normal. Any help?
2018-12-06 09:36 PM
Well, same issue on my end. And I almost thought having dropped it (just a minor scratch) might have caused it.
Happens a lot in games here while tapping certain zones in the screen. But that differs as well.
Let's hope it is a firmware thing that's fixable (Android Pie / 9.0.0 running here) and soon too.
Silly thing is that it seems to be intermittent so pretty hard to reproduce. That said, I read a lot of people having general touch issues (dead zones, needing to swipe 5mm before the device registers anything) so this better *be* fixable by firmware or else what... Recall?
2019-04-16 07:48 PM
I have this exact problem, it's extremely annoying, happens sporadically. Sometimes a lock/unlock fixes it for a time, this seems like a software problem. Any news?
2019-04-16 08:06 PM - edited 2019-04-16 11:47 PM
I don't have an answer but investigating is always a good start.
- do you have five mode activated (sorry - supposed to be glove - autocorrection)
- does it happen in safe mode too?
- do you have a screen protector
2019-04-16 10:27 PM
I don't have a screen protector, don't know what five mode is. And to test in safe mode I would have to run it continually, it's not feasible.
Glove mode is off and the phone passes all Xperia Tests.
2019-06-26 12:05 PM
Hi i'm upping this thread because i'm experiencing the same problem since a few weeks
and i'd like to know if a resolution was found
this is a really annoyng problem