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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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touchscreen ghosting swipes

Regular
Message 1 of 9
1,283 Views
Message 1 of 9

touchscreen ghosting swipes

Since the September uodate I have a serious issue. Along with the call receiving bugs described on other topics I also have a problem with ghost swipes. Sometimes my phone gets into a "state" that triggers the notification slider even though I'm just typing, swiping or generally touching somewhere else. I can't fix it in any way I can only wait like 30 seconds before it goes back to normal. Any help?

8 REPLIES 8
Learner
Message 2 of 9
1,269 Views
Message 2 of 9

Re: touchscreen ghosting swipes

seems like I have the same situation

One time poster
Message 3 of 9
1,213 Views
Message 3 of 9

Re: touchscreen ghosting swipes

I've got the same issue. Did you find a solution yet by any chance?

One time poster
Message 4 of 9
1,058 Views
Message 4 of 9

Re: touchscreen ghosting swipes

Well, same issue on my end. And I almost thought having dropped it (just a minor scratch) might have caused it.

 

Happens a lot in games here while tapping certain zones in the screen. But that differs as well. 

 

Let's hope it is a firmware thing that's fixable (Android Pie / 9.0.0 running here) and soon too.

 

Silly thing is that it seems to be intermittent so pretty hard to reproduce. That said, I read a lot of people having general touch issues (dead zones, needing to swipe 5mm before the device registers anything) so this better *be* fixable by firmware or else what... Recall? 

Apprentice
Message 5 of 9
1,020 Views
Message 5 of 9

Re: touchscreen ghosting swipes

Try changing the display size to something else to see if to solves it?

Learner
Message 6 of 9
742 Views
Message 6 of 9

Re: touchscreen ghosting swipes

I have this exact problem, it's extremely annoying, happens sporadically. Sometimes a lock/unlock fixes it for a time, this seems like a software problem. Any news?

Pioneer
Message 7 of 9
738 Views
Message 7 of 9

Re: touchscreen ghosting swipes

I don't have an answer but investigating is always a good start.

- do you have five mode activated (sorry - supposed to be glove - autocorrection)

- does it happen in safe mode too?

- do you have a screen protector

 

 


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Learner
Message 8 of 9
733 Views
Message 8 of 9

Re: touchscreen ghosting swipes

I don't have a screen protector, don't know what five mode is. And to test in safe mode I would have to run it continually, it's not feasible.

 

Glove mode is off and the phone passes all Xperia Tests.

Pioneer
Message 9 of 9
728 Views
Message 9 of 9

Re: touchscreen ghosting swipes

You might try safe mode for a few hours.


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