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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

soft keys don't hide in Pie

Inhabitant
Message 1 of 10
3,148 Views
Message 1 of 10

soft keys don't hide in Pie

Hi,

After upgrade to 9, soft keys don't hide in a lot application (for example, chrome, YouTube and etc), when I used android 8, soft keys hiding successfully in the same conditions

full reset did not help for this situation

Please fix it in new update 

 _20181017_200654.JPGChrome

 _20181017_200947.JPGYouTube, after second try to used full screen, after first try, soft keys hide successfully

  

9 REPLIES 9
Regular
Message 2 of 10
3,090 Views
Message 2 of 10

Re: soft keys don't hide in Pie

Same here, some app even have a gap between the app area and navigation bar, too bad, hope fix so.

Learner
Message 3 of 10
3,086 Views
Message 3 of 10

Re: soft keys don't hide in Pie

I can also confirm this issue, even if the App has a setting to force fullscreen! In Android 8 it worked with out any Problems. Screenshot_20181018-155418.png

 

Regular
Message 4 of 10
3,030 Views
Message 4 of 10

Re: soft keys don't hide in Pie

Screenshot_20181019-144650.png

 

 

Apprentice
Message 5 of 10
3,004 Views
Message 5 of 10

Re: soft keys don't hide in Pie

Same over here ... Screenshot_20181019-175616.png

 

Apprentice
Message 6 of 10
2,979 Views
Message 6 of 10

Re: soft keys don't hide in Pie

Hey I talked with the Support... And they said and I quot : it's not Sonys fault, it's the fault comes from the Apps.. 

Highlighted
Enthusiast
Message 7 of 10
2,867 Views
Message 7 of 10

Re: soft keys don't hide in Pie

Is Google play movies affected like this? Looks like watching video with that white bar would be mega distracting 

Learner
Message 8 of 10
2,861 Views
Message 8 of 10

Re: soft keys don't hide in Pie

Google movies works correctly 

One time poster
Message 9 of 10
2,812 Views
Message 9 of 10

Re: soft keys don't hide in Pie

Same here. And I hate it. The whole design is a mess, p.e. The shortcuts by rolling down from top bar. Wish I could downgrade... But without rooting and stuff. 

Adept
Message 10 of 10
2,351 Views
Message 10 of 10

Re: soft keys don't hide in Pie

Why can't SONY just let us hide or disable this feature? Make no sense to have fully auto function which is so buggy 😡