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bluetooth range issues

SOLVED
Apprentice
Message 1 of 9
1,668 Views
Message 1 of 9

bluetooth range issues

I just got my xperia xv2 compact a couple days ago, and I noticed it has very poor range for bluetooth. I need to keep the phone no more than several inches away from the speaker to not get choppy audio. Has anyone else experiences this? Is there a solution?

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 6 of 9
1,647 Views
Message 6 of 9

Re: bluetooth range issues

@Spencerbug 

 

when you say a little better, could you elaborate on that?

 

Also, what if you remove the case and then boot in safe mode 

 

This will disable all third party apps, maybe just maybe one it's acting up




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

8 REPLIES 8
Emperor
Message 2 of 9
1,666 Views
Message 2 of 9

Re: bluetooth range issues

@Spencerbug 

 

I've removed the other post, have you tested another bluetooth device? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 9
1,659 Views
Message 3 of 9

Re: bluetooth range issues

I tested an iPhone 6 and a moto g7. They work up to 12 feet away or so

 

Emperor
Message 4 of 9
1,652 Views
Message 4 of 9

Re: bluetooth range issues

@Spencerbug 

 

That's odd, you should have a similar range, does your phone has a protective case?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 5 of 9
1,650 Views
Message 5 of 9

Re: bluetooth range issues

It does, it works a little better when i take the case off but not enough 

Emperor
Message 6 of 9
1,648 Views
Message 6 of 9

Re: bluetooth range issues

@Spencerbug 

 

when you say a little better, could you elaborate on that?

 

Also, what if you remove the case and then boot in safe mode 

 

This will disable all third party apps, maybe just maybe one it's acting up




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 7 of 9
1,634 Views
Message 7 of 9

Re: bluetooth range issues

Rebooting into safe mode and booting back up into normal mode worked for me! Thanks! 

Emperor
Message 8 of 9
1,625 Views
Message 8 of 9

Re: bluetooth range issues

@Spencerbug 

 

awesome 

 

AwesomePossum.jpg

 

the issue was a third party app, an app that you've installed, which one? can't really tell but that should help narrow it down if you encounter this again.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 9 of 9
1,622 Views
Message 9 of 9

Re: bluetooth range issues

I just got the phone a few days ago, so I doubt it was a third party app, and I did a fresh factory install. The first thing I did was upgrade to android pie  and do so e system updates. Then Spotify and Nova launcher. Seems to work now!