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XZ2 does not charge from power adapter, but only from PC

Learner
Message 1 of 3
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Message 1 of 3

XZ2 does not charge from power adapter, but only from PC

I have an issue with my XZ2 compact; It will not charge from any (tried several) wall chargers (via USB). It only charges if I connect it to my laptop USB (same cable).

 

I tried many things like hard reboots/resets while charging, reinstalling/repairing  the software with Xperia Companion, but nothing resolves the issue. 

 

The USB socket is clean.

If I connect it to a wall chargers, the red light goes on and charge symbol appears on the screen, but it is not charging; battery level slowly decreases. If I connect it to a powerbank, the powerbank goes to off after while, indicating that no current is drawn. 

 

Anyone a clue?

2 REPLIES 2
Learner
Message 2 of 3
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Message 2 of 3

Re: XZ2 does not charge from power adapter, but only from PC

Looks similar to this issue:

https://talk.sonymobile.com/t5/Xperia-XZ2/Issue-with-charging-port/td-p/1346152

 

But no solution is found there. 

Learner
Message 3 of 3
444 Views
Message 3 of 3

Re: XZ2 does not charge from power adapter, but only from PC

Phone has been repaired and charging again.