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Tips & Tricks

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WI-FI turns off by itself

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One time poster
Message 1 of 3
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Message 1 of 3

WI-FI turns off by itself

Hi

My new XZ2 Compact has started to turn Wi-Fi off by itself & when I try to turn it back on I can't

Tapping the Wi-Fi icon in the task bar does nothing 

Going to settings & Network & Internet doesn't help either

When I try to activate the slider it won't slide across but always returns to the Off position 

The only solution is to restart the phone 

Any fixes for this please? 

2 REPLIES 2
Pioneer
Message 2 of 3
1,913 Views
Message 2 of 3

Re: WI-FI turns off by itself

Hi @ManataJJ;

 

Try restarting the phone in Safe Mode and use it for some time to see if the same thing happens, if not probably it's a third party app that is causing the problem and you need to find what.

Enthusiast
Message 3 of 3
1,552 Views
Message 3 of 3

Re: WI-FI turns off by itself

Settings > About phone tap 7 times and you enter in deloper mode.

Then Settings > System > Developer options and check there if there is a setting causing this issue