account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

Sometimes can't receive calls or texts

One time poster
Message 1 of 2
Message 1 of 2

Sometimes can't receive calls or texts

I recently got this phone and coincidentally changed service providers at the same time. I have no idea if it't the phone or the service that's causing me problems. I am currently with metro pcs. The main issues I am having are that sometimes I cannot receive phone calls or texts. I haven't noticed any problems calling, but randomly every so often I do not receive any calls. The other issue I have is that during that time I also won't receive texts. Usually I will receive the texts when I actively check my phone; and they will come rushing in saying they were just sent even if they were really sent hours ago. These problems have existed on and off since I received the phone and switched providers ( a couple of months). It's gone on a couple weeks with no problems, or itll last only a couple days until it has these problems again. I'm hoping I can at least narrow down where the problem originates from? If anyone has some insight or advice?

Thank you!

Message 2 of 2
Message 2 of 2

Re: Sometimes can't receive calls or texts

I have same problem too