I recently got this phone and coincidentally changed service providers at the same time. I have no idea if it't the phone or the service that's causing me problems. I am currently with metro pcs. The main issues I am having are that sometimes I cannot receive phone calls or texts. I haven't noticed any problems calling, but randomly every so often I do not receive any calls. The other issue I have is that during that time I also won't receive texts. Usually I will receive the texts when I actively check my phone; and they will come rushing in saying they were just sent even if they were really sent hours ago. These problems have existed on and off since I received the phone and switched providers ( a couple of months). It's gone on a couple weeks with no problems, or itll last only a couple days until it has these problems again. I'm hoping I can at least narrow down where the problem originates from? If anyone has some insight or advice?