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2018-12-21 02:49 PM
The system keeps restarting itself on my Sony XZ2 Compact, after my system update to Android 9.0.
Now, I am so much disappointed.
The situation is, whenever I have finished playing game on my phone, I close the game and get back to the homepage. The phone shows "The System isn't responding". Sometimes, it took 10 seconds to get back to normal. But in more common cases, it took me a minute to rebooting the whole system by restarting it.
This is very annoying. Anyone knows how to tackle this? I am so regretting to update my phone to 9.0.
2018-12-30 01:21 PM
@Jason_Chanhave you tried performing a software repair with Xperia Companion? https://talk.sonymobile.com/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/td-p/11030...
2019-01-01 12:31 PM - edited 2019-01-03 03:40 PM
For me the fix so far has been not to use the xperia backup software either on the phone or the computer. I completed a factory reset and used the google backup I had made to restore and so far it has been stable. If anything changes I will update again.
I have the same problem with mine restaring moreso overnight. I have done a factory reset with the same results and also the software recovery from the companion program. This morning the phone had restarted again. Hopefully this can be resolved with an update?
2019-01-01 06:40 PM
I have the same issues hanging the rebooting and overnight since pie update. Done two resets to no avail and also does this in safe mode.
2019-01-20 06:11 PM
I have the same issue on XZ1 compact
2019-01-20 11:32 PM
An app may be in the way.
So keep it clean after a software repair and see what happens.
Do the repair with a charged battery.