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2018-07-04 07:42 PM - edited 2018-07-04 07:42 PM
Same problem here.
Why is this marked as solved?
2018-07-12 06:14 PM
I just returned the phone for the fifth time to the after sales service, the problem is still not resolved, I hope a refund and goodbye sony
2018-07-12 07:37 PM
Same problem, bought sony xperia-xz2-compact in Belgium, also screen goes black with calls, not always, but after 4,5 calls it returns every time.only solution is to install other dialer (for example Drupe) then the problem is solved. So the problem is definitely the standard dialer app, that's 100 % sure.
2018-07-21 10:00 AM
If only that i could receive an update, my version here in Belgium still the same from April 51.1.A.3.159, very disappointing, not received any single update yet. Still black screen issue
2018-09-03 09:50 PM
I have the same issue.
Latest update did not solve the problem.
Build .... 11.26
I think I will ask for refund. It is very annoying..
2019-01-31 12:05 PM
Got xperia 5 bought from singapore which worked fine for a few months then screen blanked when making a call. Did software repair via sony companion and reinstalled software. No apparent difference however I find that when phone ringing if I push power button twice quickly and see home screen symbol . Press it and swipe down top left you can see call tab with an 'end' command which if pressed will end call!
2019-02-24 06:30 PM
Good evening, I have Xz1 and I'm still having this problem despite running software repair. Is there anything I should do? It's quite frustrating not able to access your phone during a call.