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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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SMS and vibration...

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Message 1 of 2

SMS and vibration...

Hello.

I will try to make a simple message to understand because I am French and my English is average ... Before, I had a Z5 Compact, and now I have a XZ2 Compact since Christmas. Android Pie.

 

1) Before, the vibration of the letters of the keyboard worked. Now, the option is checked but it does not vibrate, apart from pressing the menu keys at the bottom, why? = Problem solved with internal Swiftkey keyboard settings

 

2) I have always used Go SMS Pro for sms. I used a vibration model (example 4 small vibrations that follow each other), on the Z5 Compact, no problem. If I put the same option on the Z2 Compact, if the screen is on, it does not vibrate at all (but sounds) and if the screen is off, it makes me a little vibration, like a notification ! so I miss important sms if I'm not careful ... why? Go SMS Pro are the same versions on both smartphones!

 

=> Of course the vibrator normally works on call

 

Thank you Winking Face

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Message 2 of 2

Re: SMS and vibration...

@Seb007it's a third party app, so your best bet is to contact the developer about your issue.