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2019-02-09 05:10 PM
- on device delete all google accounts
- load battery to >80%
- take SIM and SD card out
- do the software repair with xperia companion again and follow point 2B on the post indicating that the device cannot be detected.
- Do not restore any app (except the ones Google automagically uploads).
What is the outcome of this experiment?
Reading your posts I am convinced it is some hardware issue. (is the usb port clean?)
2019-02-09 05:29 PM - edited 2019-02-09 05:30 PM
Been there and done that....
I'll even tell you that when I have done a restore with no sd and no sim and not let any apps install it does the same and then even if rebooted into safe mode after this it STILL does it. Hence why I sent it back as faulty which apparently it is not...
2019-02-09 06:15 PM - edited 2019-02-09 06:17 PM
If I were you I would send it for repair again and refer to this thread on talk.sonymobile.com